TERMS & CONDITIons
INTRODUCTION AND OVERVIEW OF FIBONACCI:
This policy applies to all
the Fibonacci platforms (the “Site” or “Web Site” or “Mobile Application” or
“App” or “Us” or “We” or "Social Media Platforms"), which is operated,
marketed and/or managed/owned by SJ Enterprise. It is Fibonacci’s policy to
comply with general laws for protecting user information and bank details
shared for the purpose of availing FIBONACCI services. This regulates the
processing of information relating to you and grants you various rights in
respect of your personal data.Any Images, Data or Files Uploaded on the website
must not be used without the consent of the authorized personnel of the brand. The
Web Site contains links to other websites over which we have no control.
FIBONACCI is not responsible for the privacy policies or practices of other web
sites to which you choose to link from fibonacciindia.com. We encourage you to
review the privacy policies of those other web sites so you can understand how
they collect, use and share your information.
PRIVACY POLICY
This Privacy Policy is intended for all users of fibonacciindia.com. FIBONACCI is dedicated to respect and protect the privacy of the Users. All information provided by user provides, such as phone number, home address, current location, e-mail addresses or any additional personal information found on the site, will be used solely to support user relationship with the brand. Fibonacci strives to develop innovative methods to serve users even better. Fibonacci’s website is designed to operate efficiently while keeping user’s privacy in mind. This Privacy Policy outlines the types of personal information that our website gathers from its users and takes steps to safeguard it. In order to provide a personalized browsing experience, our website may collect information from you, which may include technical or other related information from the device used to access Fibonacci platforms including your current location. By registering or using or visiting our platforms, you explicitly accept, without limitation, the collection, use and transfer of the personal information provided by you in the manner described in the Terms & Conditions and Privacy Policy. Kindly read the Terms & Conditions and the Privacy Policy carefully as it affects your rights and liabilities under law.
We reserves the right to take any rightful legal action against the customer if any fraudulent activity is identified such as multiple usage & abuse of coupon code, wrong claims for orders etc.
USER’S CONSENT
By using or visiting our platforms, you expressly consent to the Terms and conditions and our Privacy Policy and to the processing of Personal Information for the purposes given under the Terms & Conditions and this Privacy Policy, subject to the local laws, in the following ways such as; to create a personalized account containing your contact information, email-id, address, bank details etc. based on information you provide or imported from other sites or applications, or any information provided by third parties; to contact you about any Website updates, informational and service-related communications, including important security updates to inform you of other services or its affiliates, if any. (“Affiliates” means entities that control or are controlled by or are under common control with Fibonacci); to enable you to provide feedback, and contact our customer service in case of any problem with the services or emergency; to conduct surveys, make promotions, advertise and to provide the results thereof such as success stories etc., to provide information about you and your experience to further promote our websites etc., to help your friends, contacts, and potential customers find your profile and connect with you, to allow you to share your experience and information with your connections, to give search engines access to public information, to detect, investigate and prevent activities that may violate our policies and are illegal, to provide certain information that enable users to network, post information on social media such as Facebook, twitter, Instagram etc., to generate internal reports about the use of our platforms and many more related uses.
We use the information
provided by you to create its own database and networking, and may enable third
parties to see your personal information for marketing purposes. Fibonacci has
certain hashtags such as #fibonacci, #fibonacciindia, #fibonacciclothing which
will be provided to you while you purchase a merchandize from Fibonacci platforms.
If you upload a picture on social media such as facebook or instagram using
these hashtags in our platforms, this will automatically link that picture to all
the platforms. The picture will be solely used for marketing and promotional
purposes and shall be visible to anyone who uses our platforms. Your profile
information may be used for networking with other community members or may be
visible to service providers or customers who are using the Website. In
addition, portions of your personal information may be made public for
networking.
You acknowledge that by providing your personal information, you have consented
to your information being used as described here. We shall take measures to
safeguard your information from unauthorized access or inappropriate use by
third parties. However, we have no control over third parties' websites and is
not responsible for any sort of misuse or any other liability. You acknowledge
that by linking with third party web sites, you are aware of the potential
misuse and risk involved.
SECURITY
You
are responsible for ensuring that your login credentials (your username and password)
are kept confidential. In order to provide security measures, we have
implemented technical and organizational measures specially designed to secure
your personal information from accidental loss and unauthorized access, use,
alteration or disclosure. However, due to the inherent open nature of the
Internet and wireless communications, we do not provide guarantee that your
personal information will be completely free from unauthorized access by third
parties, because the transferring of money over or through our platforms are
not within our exclusive control.
Use of our services implies user’s acknowledgement and assumption of this risk
involved. We have made all reasonable efforts to put in place physical,
electronic, and managerial procedures to safeguard the information we collect. We
seek to ensure compliance with the requirements of the Information Technology
Act, 2000 as amended and rules made there under to ensure the protection and
preservation of your privacy. However, it is your responsibility to not provide
any sensitive data that you would not want to make public. You should be aware
that your account may be monitored by the customers and service providers
across the Website. We also use cookies to administer our platforms and deliver
a personalized experience. For additional detailed information on each of
these, please see below.
COOKIES
“Cookies” are pieces of information that may be placed on user’s device by a service provider for the purpose of facilitating and enhancing user communication and interaction. To the extent possible depending upon user’s device, we may use cookies (and similar items such as web beacons, tags, etc.) to customize user experience, to make usage of Apps more convenient or to enable us to enhance its services. We may also use and place cookies on user devices from our third party service providers in connection with the user services, such as an analytics provider that helps user manage and analyze our services. User may stop or restrict the placement of cookies on certain devices or flush them from user’s browser by adjusting user’s web browser preferences. However, user may still use our services, but it may interfere with some of its functionality. Cookies and similar items are not used by us, and may automatically retrieve personal information from user’s device without user’s knowledge. Cookies are device and browser specific, so if user makes a change to user’s environment, we may reinstall a cookie. We might utilize session ID cookies to enable certain features of the website, to better understand how you interact with the website and to monitor aggregate usage by our users and web traffic routing on the website. Unlike persistent cookies, session cookies are deleted from your computer/ device when you log off from the website and close your browser. Third party advertisers on the website may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of the website or services. We might also use tracking technologies which may record information such as internet domain and host names; internet protocol (IP) addresses; browser software and operating system types; click stream patterns; dates and times; and location from which the website is accessed. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyze information that does not contain Personal Information for Trends and statistics.
CHANGES TO THIS PRIVACY POLICY:
Fibonacci, reserves the right, at its discretion, to change, modify, add, or remove portions from this privacy policy at any time. However, if at any time in the future we plans to use personal information or location-based data in a way that materially differs from this privacy policy, such as sharing such information with more third parties, we will post such changes here and provide users the opportunity to opt-out of such differing uses. Users, continuing to use our services, following the posting of any changes to this privacy policy means user’s acceptance to such changes.
POLICY TOWARDS CHILDREN:
If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use our website with consent of your parent or legal guardian. In any case, we will not be liable of any cause of action that may arose due to non-compliance with this section. We do not specifically collect information about children without parental consent or supervision.
INFORMATION WE COLLECT AND DATA RETENTION:
We commit to respecting your online privacy and data. We further recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. The personal information is used for such purposes as mentioned in this privacy policy. We shall collect from its user private information and publicly available information. Private Information: Users full name, age, mobile number, permanent address, current location, e-mail address, bank details or any other information required for registering and creating and account and thereafter availing our services. We may share your Private Information only as described in this privacy policy and related documents. Publicly-Available Information: The information made available to the public shall include: Name (as registered), Contact Information including (email address, phone number and residential address).
We do not solicit any information provided by the user; however, if the information
is required by any central/state authority for whatsoever purpose, information
shall be shared to us, without seeking user’s prior permission. We may send user
service-related emails (e.g., account verification, changes/ updates to features
of the service, technical and security notices). We collect the following
general types of information about you when you visit our website: personal
information, demographic information, behavioral information, and indirect
information. In each case, however, it is indicated on the website whether any
personal or demographic information must be provided to use the requested
services or not. Demographic information is information that is not unique to
you in the sense that it refers to selected population characteristics, such as
your ZIP code or postal code, age, preferences, gender, race or ethnicity,
occupation etc.
We also collect behavioral information regarding how you use our website, the
areas of our site that you visit, what services you access, geo-location,
browser and operating system type, domain names, access times and referring Web
Site addresses etc. This information is necessary for analyzing the use of
resources, troubleshooting problems, preventing fraud, and improving our
services.
We collect indirect information about the User when you use certain third party
services on our website and the collection of such information is considered
necessary for that purpose. We collect financial information such as bank
account details or credit card /debit card details or other payment related
details; solely for the purpose of making payment to the service providers for
the services availed by you. We do not collect sensitive personal information
like physical and mental or other health conditions or medical records and
history; Biometric information such as fingerprints, voice & facial
patterns and DNA any other sensitive information which is confidential or
sensitive by its nature. We do not store information of users like the password
of your email account or bank details. The password of your account automatically
gets saved in our server when you create an account or register with us. If
you, choose to login with Facebook/ Google or similar sites, we import the
information that you choose to share with us by installing the application or
logging into that platform or website, and we make it part of your account because
we allow you to share your information we make certain information about you
publicly available by default. Such information may, for example, be accessed
by everyone on the Internet, including users without accounts, and may appear
in public search engine search results. We may personalize the advertisement
shown on our websites. In order to provide this personalization, in addition to
information we collect about you on our sites, we acquire information
(including personal, demographic, behavioral and indirect information) about
the user from third parties who provide it to us. We may also ask for your
feedback after the services you avail in an effort to deliver the best possible
experience in future. We might communicate with you regularly with tips, advice
and survey information on using the Website to improve our services. However,
we provide you with the opportunity to opt-out of these types of
communications. If you choose to receive these types of communications at the
time of registration, but later decide to refrain from receiving these
communications, you may simply log into your account and edit your account by
changing the option to ‘Unsubscribe’.
We retain your personal information to further provide you with better
services. If you wish to delete or close your account, please contact us
at support@fibonacciindia.com . An email will be sent to you to confirm that your
personal information and bank details have been deleted. A repository copy of
an email will be retained only for as long as we reasonably considers necessary
for its audit and record purposes. We shall also retain logs, demographic,
indirect, and statistical information that may relate to you but do not
identify you personally. If your personal information was previously accessed
by others using our Sites, we are not able to delete the information or copies thereof
from their systems. If you do not want your information to be processed as
described by this policy, you may revoke your consent to our privacy policy. If
you wish to do so, please contact us. However, please note that if you do
withdraw your consent, you may not be able to use the relevant services and
your account will be deleted. We hold the discretionary right to delete the
data after the period of 60 days from the date of deletion of your account.
Thereafter, we may either delete your personal information or de-identify it so
that it is anonymous and not attributed to your identity. For example, we may
retain information to prevent, investigate, or identify possible wrongdoing in
connection with the Service or to comply with legal obligations.
NON-PERSONAL INFORMATION THAT FIBONACCI
COLLECTS:
We automatically collects non-personal information from the user for the our services, such as IP host address, device-specific identifiers, computer or smart phones configurations, number of times page has been viewed and usage habits of the our users or any similar data. It may be possible at times that while collecting non-personal information through automatic means, we may unintentionally collect or receive personal information that is mixed in with the non-personal information. While we make reasonable efforts to prevent such incidental data collection, the possibility still exists. If we inadvertently collect personal information, we will not intentionally use such personal information for any purposes. We shall not be responsible for the same if the information is collected unintentionally in such a scenario. We, may also aggregate demographic information collected from the users (such as the number of users in a particular state) in a manner which does not identify any one individual.
INFORMATION AND DATA USED:
Any
of the information we collect from you may be used in one of the following ways
but not restricted to: To improve our website and foster positive user experience.
We continually strive to improve our website offerings based on the information
and feedback we receive from you.
To improve services and respond to queries raised, your information helps us to
more effectively respond to user’s service requests and support needs. The email
address you provide may be used further to send you information and updates
pertaining to your account or requests, in addition to receiving occasional news,
updates, related product or service information, etc.
Legal Purposes: We may share your information when we believe in good faith
that such sharing is reasonably necessary in order to investigate, prevent, or
take action regarding possible illegal activities or to comply with legal
process. We may also share your information to investigate and address threats
or potential threats for the safety of public or any person, to investigate and
address violations of this privacy policy or the terms of service, or to
investigate and address violations of the rights of third parties and/or to
protect the rights, property and safety of users, employees, or public. This
may involve the sharing of your information with Law enforcement, government
agencies, courts, and/or other organizations on account of legal requests such
as summons, court order or government demand to comply with the law. Others: If
we believe that disclosure is necessary or appropriate to protect the rights,
property, or safety of our website, its user’s or any other person for that
matter. This includes exchanging information with other companies and
organizations for the purposes of fraud protection and credit risk reduction.
INFORMATION SHARING AND THIRD PARTY DISCLOSURES:
We use the information we gather on the Web Site, whether personal, demographic, collective or technical, for the purposes of operating and improving the Web Site, fostering a positive user experience, and delivering the products and services that we offer. If you have provided consent to do so, we may also use the information gathered to inform you of other services available or our affiliated companies or to contact you for receiving feedback regarding current services or potential and services that may be offered. We may also provide additional communications and information on new services which may be of interest to you. The nature and frequency of these messages will vary depending upon the information we have about you. However, you may choose to refrain from receiving the same while opting out at the time of registration or may be later as and when you decide to do so. Although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. It may be shared to third parties as and when required. As a user of the platforms, understand and agree that you assume all responsibility and risk for your use of the platforms, the internet generally, and the documents you post or access and for your conduct on and off the website. We may share your information with third parties who help us in the delivery of our services to you. We disclose information to companies and individuals we employ to perform functions on our behalf. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Fibonacci/ S.J Enterprises. Terms of use, or as otherwise required by law. We transfer information about you if S.J Enterprises / FIBONACCI is acquired by or merged with another company. In this event, we will notify you before transferring or disclosing your personal information. We may or may not provide links to third party services from within our service. We are not responsible for the privacy practices or the content of these third party services and such links should not be construed as an endorsement of any such third party services by us. We shall not be responsible for any act of the user’s or third parties which is contrary to the terms of use or laws. We shall not be held responsible for the illegal act of the user towards the other.
ACCESS TO PERSONAL INFORMATION:
The User can gain access to the Personal Information you have provided by visiting our website/apps. If you need any assistance with respect to log in, you can send us an email on support@fibonacciindia.com. We retain indefinitely all the information we gather about you in an effort to make your repeat use of the website more efficient, practical and relevant. You can delete your account from our online database, at any time. This will remove all your personal details and bank account information with us.
OPT-OUT PROCESS:
The user may unsubscribe from our advertisement/marketing messages. All unsubscribe or opt-out requests should be sent to us at support@fibonacciindia.com and we will process the users request within a reasonable time after receipt. However, we are not responsible for removing users personal information from the lists of any third party to whom User has shared information at his/her own discretion. The User should contact such third parties directly and if the user does contact, we assume that you have acknowledged all the risks involved therein.
FIBONACCI TERMS OF SERVICE:
Use of our service is governed by, and subject to, the terms of service. This privacy policy is incorporated into such terms.
CONTACT:
For questions or concerns relating to privacy, feel free to contact us at
Address: Plot No:- 96 B & C, Phase-IV, Sector-56, HSIDC
Kundli-131028(Sonipat) Haryana
Email Id : support@fibonacciindia.com
Phone No: - +91 9729494959
Time :- (10 a.m. to 6 p.m.)(Monday to Saturday)
DISCLAIMER:
WE RESERVE THE RIGHT TO CHANGE THE TERMS AND PRIVACY POLICY FROM TIME TO TIME
AS WE DEEM FIT, WITHOUT ANY PRIOR INTIMATION TO YOU.YOUR CONTINUED USE OF THE
WEB SITE SIGNIFIES YOUR ACCEPTANCE OF ANY AMENDMENT TO THESE TERMS. YOU ARE
THEREFORE ADVISED TO READ THE PRIVACY POLICY ON A REGULAR BASIS. IN CASE YOU
DISAGREE WITH ANY OF THE TERMS AND PRIVACY POLICIES OR ANY AMENDMENTS
THEREAFTER, YOU MAY TERMINATE YOUR USE OF THIS WEBSITE IMMEDIATELY. WE FOLLOW
GENERALLY ACCEPTED STANDARDS TO PROTECT THE PERSONAL INFORMATION SUBMITTED TO
US, INCLUDING THE USE OF SERVICES FORM THIRD PARTY SERVICE PROVIDERS.
THEREFORE, WHILE WE STRIVE TO USE COMMERCIALLY ACCEPTABLE MEANS TO PROTECT YOUR
PERSONAL INFORMATION, WE CANNOT GUARANTEE ABSOLUTE SECURITY AND THEREBY USAGE
IN A MANNER THAT IS INCONSISTENT WITH THIS PRIVACY POLICY. WE ASSUME NO
LIABILITY OR RESPONSIBILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO ERRORS IN
TRANSMISSION, UNAUTHORIZED THIRD-PARTY ACCESS, OR OTHER CAUSES BEYOND OUR
CONTROL. THE ONUS OF PROTECTING THE CLASSIFIED/ PERSONAL INFORMATION DETAILS OF
EVERY USER SOLELY DEPENDS ON THEM AND WE SHALL TAKE NO LIABILITY IN CASE OF ANY
BREACH THEREUPON. WE RECOMMEND YOU TO PROTECT YOUR PERSONAL INFORMATION BY
NEVER PROVIDING YOU CREDIT CARD, DEBIT OR ANY OTHER BANK ACCOUNT DETAILS TO
ANYONE. FIBONACCI PROVIDES MAXIMUM CARE AS POSSIBLE TO ENSURE THAT ALL OR ANY
DATA / INFORMATION IN RESPECT OF ELECTRONIC TRANSFER OF MONEY REMAIN SECURE.
FOR COMPLETING ONLINE TRANSACTIONS INVOLVING PAYMENTS A USER IS DIRECTED TO A
SECURED PAYMENT GATEWAY, FIBONACCI/ S.J ENTERPRISES. DO NOT STORE OR KEEP
FINANCIAL DATA SUCH AS CREDIT CARD NUMBERS/PASSWORDS/PINS ETC OR ANY “PERSONAL
ACCOUNT RELATED INFORMATION” FOR ITS OWN USE. SINCE THE TRANSACTION HAPPENS ON
A THIRD PARTY NETWORK NOT CONTROLLED BY FIBONACCI/ S.J ENTERPRISE., ONCE
AN ONLINE TRANSACTION HAS BEEN COMPLETED, THE PERSONAL ACCOUNT RELATED
INFORMATION IS NOT ACCESSIBLE TO ANYONE AT FIBONACCI/S.J ENTERPRISE, AT THE
PAYMENT GATEWAY, AND THIS ENSURES MAXIMUM SECURITY. FIBONACCI/S.J ENTERPRISE SHALL
NOT BE LIABLE FOR ANY LOSS OR DAMAGE SUSTAINED BY REASON OF ANY DISCLOSURE
(INADVERTENT OR OTHERWISE) OF ANY INFORMATION CONCERNING THE USER’S ACCOUNT
AND/ OR INFORMATION RELATING TO OR REGARDING ONLINE TRANSACTIONS USING CREDIT
CARDS / DEBIT CARDS AND/ OR THEIR VERIFICATION PROCESS AND PARTICULARS NOR FOR
ANY ERROR, OMISSION OR INACCURACY WITH RESPECT TO ANY INFORMATION SO DISCLOSED
AND USED WHETHER OR NOT IN PURSUANCE OF A LEGAL PROCESS OR OTHERWISE. YOU PLAY
AN IMPORTANT ROLE IN KEEPING YOUR PERSONAL INFORMATION SECURE. YOU SHOULD NOT
SHARE YOUR USER NAME, PASSWORD, OR OTHER SECURITY INFORMATION OF YOUR FIBONACCI
ACCOUNT WITH ANYONE. IF WE RECEIVE INSTRUCTIONS USING YOUR USER NAME AND
PASSWORD, WE WILL CONSIDER THAT YOU HAVE AUTHORIZED THE INSTRUCTIONS.