SHIPPING & DELIVERY POLICY

At Fibonacci, our aim is to provide quick, safe and affordable shipping of our products. Please read through our Shipping & Delivery Policy to understand how we handle shipping and delivery of your orders.

Shipping Locations:

We offer delivery all over India, covering approximately 18,000+ pin codes, and we strive to reach you wherever you are located.

Processing Time:

Once you place an order with us, it will be processed and shipped within 2-3 business days. Business days do not include weekends or public holidays. You will receive a confirmation e-mail with the tracking details once your order is shipped.

Delivery Time:

Delivery time may vary based on your location and the payment/shipping method you choose during checkout (Pre-paid/COD). On average, it take approximately 4-6 business days for orders to be delivered. Please note that during peak seasons or special promotions, delivery times may be slightly longer.

Fibonacci holds no liability for any delay in delivery caused by the Courier Company / postal authorities. We only guarantee to hand over the consignment to the courier company or postal authorities within 2-3 working days from the date of the order and payment, or as per the delivery date agreed at the time of order confirmation.

Shipping Methods:

We offer various shipping options to cater your need. You can select your preferred shipping method during checkout. Our available shipping methods include standard shipping, express shipping etc.

Shipping Costs:

We offer free shipping for both COD & pre-paid orders. However, Fibonacci reserves the right to change the shipping costs without prior notification.

Order Tracking:

We provide order tracking for your convenience. Once your order is shipped, you will receive the tracking details via mail/SMS. You can use tracking details to monitor the status and estimated delivery date of your order.

Delivery Address:

Please ensure that you provide accurate and complete delivery information when placing an order. We are not responsible for delivery delays or issues caused by incorrect or incomplete addresses.

International Shipping:

Currently, we only offer shipping within India. We do not provide international shipping at this time.

Undelivered Packages:

If a package is undeliverable due to incorrect address or recipient unavailability, it may be returned to us. In such cases we will contact to confirm the correct address and arrange a re-delivery.

Delivery Confirmation:

Once your order is successfully delivered, you will receive a delivery confirmation email. Please inspect the package upon receipt and inform us promptly of any issues. Please go through return, exchange and cancellation policy for any kind of return, exchange and cancellation of the order.

Contact:

If you have any questions or concerns regarding shipping and delivery, feel free to contact our customer support team at:

Email - support@fibonacciindia.com

Phone - +91 9729494959

Thank you for choosing Fibonacci. We are committed to delivering a delightful shopping experience to you!